This Privacy Policy explains how Parrot Linguistics processes personal data in connection with its website, course inquiries, enrolment, small-group language courses, and related online or classroom services.
This summary highlights how to navigate the information provided in this policy.
We use personal data to respond to inquiries, assess course level, match learners to suitable groups and timetables, confirm terms, manage enrolment, deliver scheduled lessons, prepare learning plans and progress summaries, process payments, maintain records, support online consultations, improve site performance, and meet legal or accounting obligations.
We may share data with payment processors, booking and communication tools, online lesson platforms, and other operational providers that help us run the website and deliver courses. These parties are expected to use the data only for the services they provide and to protect it under appropriate confidentiality and security obligations.
We may share personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate security incidents, or support the administration of the website and course services. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion where retention is no longer required, and restriction or objection in limited cases. Where consent is used, it may be withdrawn for future processing without affecting prior lawful processing.
To protect privacy, we may ask for information needed to verify the requester and locate the relevant records. We will respond within the timeframe required by applicable law and may decline or limit a request where the law allows.
Retention periods depend on the type of record and the reason it was collected. Course, payment, and communication records are kept for the period needed to manage the service, resolve disputes, meet accounting or tax duties, and maintain business records. When data is no longer required, we delete it or anonymize it where that is appropriate.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may process identification and contact details, course and level information, booking and attendance records, payment-related information, communications, and technical data such as device and usage information. Where needed for course placement or progress review, we also process information about learning goals, current level, and participation in small-group sessions.
We collect data when users submit a contact form, request a consultation, arrange a screening, confirm course terms, enrol, make a payment, or take part in scheduled lessons and progress reviews. We may also receive limited information from payment providers and from systems used to support online classes and booking management.
We may use essential cookies to support site security and core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. If online consultation tools or booking features rely on cookies, those cookies are used only to keep the service working and to reduce repeated input.
We use standard browser-based controls and similar settings to manage cookie preferences. Users can usually refuse non-essential cookies through their browser or device settings, and they may clear stored cookies at any time. Essential cookies may still be needed for basic site operation.
